The short version:If you opt in, we’ll text you only about your enquiry, appointments, and account. Reply STOP at any time to unsubscribe. Message and data rates may apply. Frequency varies. We never share your mobile info with third parties for marketing.
1. Program description
The FC Accounting Co. SMS program is operated by FC Accounting Co. (“FCA”, “we”, “us”) for the purpose of supporting our clients and prospective clients with transactional and service-related messages.
The types of messages you may receive include:
- Appointment confirmations and reminders for strategy calls
- Replies to messages you have sent us
- Onboarding follow-ups and document-collection requests
- Lodgement deadline reminders specific to your engagement (BAS, IAS, tax)
- Account and service updates relevant to the work we are doing for you
2. How to opt in
You opt in to receive SMS messages from FCA by one of the following methods:
- Ticking the SMS consent checkbox on the contact or get-started form on www.fcaccountingco.com
- Sending an SMS to our business number to start a conversation
- Providing your mobile number to a member of our team and giving verbal or written consent to receive SMS
Opt-in is explicit and not a default. You are not required to consent to SMS to do business with us — email and phone are always available.
3. How to opt out
You can opt out at any time. To stop receiving messages from FCA, reply STOP to any message we send you. We will send a single confirmation message acknowledging your opt-out and will not send further marketing or transactional SMS to that number unless you opt back in.
To opt back in, reply START or contact us at info@fcaccountingco.com.
4. Help
Reply HELP to any FCA SMS for help, or email info@fcaccountingco.com, or call +61 7 2142 8829.
5. Message frequency
Message frequency varies based on your enquiry status and engagement. Typical volume is fewer than 8 messages per month per recipient. Transactional messages (appointment confirmations, lodgement reminders) are sent as events occur.
6. Cost
Message and data rates may apply depending on your carrier and plan. FCA does not charge you to receive SMS, but your carrier may.
7. Carriers
Supported on major Australian and US mobile carriers. Carriers are not liable for delayed or undelivered messages.
8. Mobile information sharing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service or our SMS delivery provider, is permitted strictly to deliver the message. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
9. Privacy
Our handling of mobile and personal information is governed by our Privacy Policy.
10. Changes & contact
We may update these SMS Terms from time to time. The “last updated” date at the top of this page reflects the current version.
For any questions, email info@fcaccountingco.com.